Factory Support


Mingte is fully staffed with in-house, seasoned professionals who can quickly answer questions and troubleshoot issues with best solutions. Most of all incoming issues can be resolved via phone.

With just the serial number from the backside of the product, the Mingte team has the detailed records of every components. With ample information and experience, they are able to intelligently approach diagnostics and facilitate replacement parts at an earliest time.

Factory Customer Service is available to all customers from 8:30 AM to 6:00 PM (Beijing Time), Monday through Friday. Mingte can readily provide 24-7 support access and guaranteed response time service options for mission critical applications.

Please Contact Mingte for a complimentary service consultation.

Technical Support
Mingte offers comprehensive technical support via telephone or email. Please contact us with any concerns, comments or issues at +86-755-26078054 or by email at and our standard office hours are 24-7.